Collections

Your New Role

As a Collections Officer, you will be responsible for building strong relationships with existing clients, balancing empathy with firm problem-solving. In this role, you will partner directly with clients to guide them through outstanding accounts and find positive ways forward.

Benefits to You

• A generous salary package plus a great annual bonus to celebrate your success.
• A supportive and genuine team environment where you will feel valued every day.
• Clear, structured pathways for career progression within a rapidly expanding firm.
• Work close to home in our vibrant, centrally located Wollongong office.

Your New Responsibilities

• Review reports to spot any high-risk areas or account issues.
• Connect directly with clients to resolve any outstanding payment matters.
• Nurture and manage your own portfolio of accounts, ensuring smooth debt recovery.
• Act as the friendly and efficient bridge between teams and internal risk managers.
• Keep clear, accurate notes of your client conversations and agreed-upon payment solutions.

About You

• Previous experience as a Collections Officer, Debt Collector, Accounts Receivable Specialist or a Recovery Specialist.
• A natural people person, with the ability to build strong relationships.

New Client

This is your exlusive opportunity to join a business that genuinely cares. Based in central Wollongong, this finance firm has grown year after year by putting clients first. They are expanding their team again and looking for a passionate Collections professional who values great relationships and career growth.

Next Steps

If this Collections role sounds like the role for you, APPLY NOW, or email your CV to ben.nolan@randstad.com.au.